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In this section, you will find answers to the most common questions we receive reguarding pet fencing. If
the answer to your question is not here, please feel free to contact us by phone or e-mail. We welcome your questions.
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What is a DogWatch® Hidden Fence System?
The DogWatch Hidden Fence is a pet fencing system that uses an electronic FM radio signal to keep
your dog in a designated containment area, such as a yard; or OUT of an area, such as a swimming pool or garden bed. Our pet
fences also work in the interior of your home to keep your pet off a couch or out of a designated room.
How
does it work?
A wire, buried underground, carries a harmless, low level FM radio signal around
the containment area. Your dog wears a receiver on a collar that emits a mild stimulation, or correction, when he gets too
close to the boundary. With an indoor unit, depending on the application, or opening, the wire can be hidden under the couch
or rug, or be wired in your basement to cover multiple openings.
How does my dog learn where the
boundry is?
Your dog is trained by us (see testimonials) and learns the containment area through
voice commands and visual flags that are set inside the hidden fence. Your dog goes through training sessions with us and
with you for a few minutes a day for aproximatley 7 to 10 days. With our training the dog will get to know the "good"
area of his or her yard. If your dog gets to close to the boundary he or she will get an "audible" warning first,
followed by a mild correction if the dog reaches the boundary.
How long do the flags stay up?
During the training period the flags are slowly removed, and generally will all be gone within
30 days. Please consult with us prior to removing any flags. We will instruct you on when and how many to remove.
What is the difference between AM and FM radio signals?
An FM radio signal is
more concise and therefore allows faster reception of the signal than waves from an AM radio. A DogWatch fence has more features
to protect your pet (FastReact™) and are convenient for you (AutoMemory™), while providing the longest battery
life in the industry.
What is FastReact™ ?
FastReact™ is
the reaction time of the receiver. Less than an eighth of a second for a DogWatch receiver. The fastest reaction time in the
industry.
What is AutoMemory™ ?
This patented feature constantly
monitors your dog and automatically adjusts the training level if your pet challenges the boundary.
What
is the light that I see blinking on the collar?
That is the status light indicator which monitors
your pets receiver. It not only confirms that your system is functioning properly but lets you know the training level the
receiver is set to, when the battery is low, and if your pet has recently challenged the boundary.
How
long do the batteries last?
The R-8 receiver has a battery life of two years. The longest in
the industry. It is not only more convenient for you but is also more environmentally friendly: In ten years you will use
five DogWatch batteries compared to 40 of our competitors. The R-7 receiver, for toy breeds will last six months.
What type of batteries should I use?
The R-8 battery must be a 3.6 volt
Saft LS-14250. The R-7 battery must be a 3.0 volt Varta CR1/3N or a GE Sanyo GES-LC2-1/3N.
Where
do I get my replacement batteries?
You can purchase them from us, and unlike the competition
our batteries are available at retail stores. Just make sure you purchase the batteries listed above.
What
is the warranty on the DogWatch system?
There is a lifetime equipment warranty on your outdoor
system when installed by DogWatch of Delaware Valley.
Is the system safe during a lightning storm?
The DogWatch Hidden Fence System has both an internal lightning surge protector in the transmitter
as well as an external surge protector which is grounded to a lightning rod.
What if my house loses
electrical power?
The DogWatch PowerPak™ is an available auxiliary power supply that will
provide hours of power to your DogWatch system until your household electrical service is restored.
What
if I move?
Once you have purchased your DogWatch Hidden Fence System, you can add to it or take
it with you when you move.
| Our Little Buddy, Angus |
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